If you have any questions about your booking, or would like help making a new booking, call us for free on 0800 083 4000 from a landline, or call 0330 100 9126 from a mobile. Our opening times are 8am - 11pm Mon – Sunday. If you’d rather email, then please contact us with your booking reference number and phone number to email@example.com.
For package holiday issues and enquiries, we have a specialist team, who you can contact on 0800 231 5526.
The easiest way to contact us about a booking issue is using the above phone numbers and email address. However, if you want to leave a comment about a customer service issue on our Facebook page, we will:
> Get back to you on Facebook within a few hours (Mon-Fri, 9am-5:30pm).
> Make sure that the customer service team gets back to you within 24 hours (or as close as humanly possible given the team’s working hours).
Third-party wall posts:
We love it when folk share things on our wall. And we’re really happy to hear from you – it’s what this page is all about after-all. However, it’s only fair to say up-front that, to protect our customers, we will take posts down if they send people to their own (or other people’s) websites or are basically advertisements for other people’s services. We can’t check-up and investigate everything that everyone posts on the page, so to make sure that no-one puts links to anything untoward on our here, we have a policy of taking everything that links to an external website (that’s not ours) down. It just means everyone stays safe. We also reserve the right to delete false or misleading comments, and to delete and ban users who post offensive or abusive content. Cheeky wall spammers, you have been warned!
Useful Information - http://www.lastminute.com/terms/useful-information.html
If you have any questions about your booking, or would like help making a new booking, call us for free on 0800 083 4000 from a landline, or call 0330 100 9126 from a mobile. Our opening times are 8am…More